Below are the plans offered to provide a variety of accessibility for all customer wants and needs for incidents to be posted.
-Instant access to resource managers and SMEs.
-Non-committed contracts offer flexibility
-Access to large amount of clients
-Trusted Mediator
-Working Time Flexibility
-New Approach to aquiring workforce in IT industry
-Benefit for growing businesses
Gotcha-6 Technologies combines the convenience of the Uber experience with an on demand incident management system that will provide organizations access to industry experts and an alternative to costly support contracts covering a multitude of higher service offerings. Gotcha-6 will provide access to Resource Managers that will assemble the proper Subject Matter expertise within hours and possibly minutes and drive your complex issues to completion in real time.
If the organization does not have the proper support contracts or in house subject matter expertise Gotcha-6 will bridge that gap and get a company the high level support they need in real time.This is not a virtual Help Desk. Gotcha-6 will be providing on demand access to the highest skilled technical resources in the marketplace and we will provide a new paradigm in support functionality.